Privacy Policy – wingselect

Support Email：support@wingselect.com

Effective Date: July 31, 2026

1. Introduction

This Privacy Policy describes how Wingselect (“we”, “us”, “our”) collects, uses, stores, shares and protects your personal data when you browse, register an account, place orders or contact customer service on https://wingselect.com. This policy complies with GDPR (EU/EEA), CCPA (California) and global consumer data protection regulations.

By accessing and using our website, you consent to the data processing practices described herein. If you disagree with this policy, please stop using our site immediately.

2. Personal Information We Collect

Information You Voluntarily Provide

Account registration data: Full name, email address, login password, delivery/billing address, contact phone number;
Order information: Product selections, payment records, shipping details, order notes;
Customer service data: Emails, photos, chat records submitted to support@wingselect.com for returns, complaints or consultation;
Marketing consent: Your opt-in/opt-out status for newsletter and promotional emails.

Automatically Collected Data When Browsing

Device & technical data: IP address, browser type, operating system, screen resolution, device ID;
Website behavior data: Pages viewed, click records, stay duration, search keywords, entry/exit links;
Cookie & tracking data: We deploy necessary, analytics and marketing cookies (see Section 5 for details).

3. How We Use Your Personal Data

We only process your information for legitimate business purposes as below:

Fulfill orders: Process payments, arrange packaging & delivery, send order tracking and delivery notifications;
Customer support: Reply to return requests, resolve product disputes, handle after-sales inquiries via support@wingselect.com;
Website optimization: Analyze browsing habits to improve page layout, product display and shopping experience;
Fraud & risk prevention: Verify payment authenticity, block fake orders and malicious transaction activities;
Marketing communications: Send new arrival, discount and seasonal fashion promotions only if you opt-in to our mailing list; you may unsubscribe at any time;
Legal compliance: Retain transaction records to meet tax, accounting and local regulatory requirements.

We will never sell, rent or trade your personal information to third parties for commercial profit.

4. Third Parties We May Share Data With

We only share limited necessary data with trusted service providers who sign strict data processing agreements, and they cannot reuse your data for unrelated purposes:

Payment processors: To securely complete credit card, PayPal and other payment transactions;
Logistics & shipping carriers: Share your name, address and phone number to deliver purchased apparel, sandals and accessories;
Analytics & advertising tools: Google Analytics, social media pixel tools to measure website traffic and deliver targeted ads;
Customer service platforms: Process your emails sent to support@wingselect.com;
Legal authorities: Disclose data only when required by court orders, subpoenas or mandatory local laws.

5. Cookies & Tracking Technologies

Our website uses three categories of cookies:

Strictly Necessary Cookies: Required to keep your shopping cart, login session and checkout function working; cannot be disabled;
Functional Cookies: Save your preferences such as currency, size filter and language selection;
Analytics & Advertising Cookies: Track browsing behavior to optimize products and display relevant fashion promotions.

You may disable non-essential cookies via your browser settings or our website cookie consent pop-up at any time. Disabling marketing cookies will not affect normal shopping functions.

6. International Data Transfers

Our service partners may be located outside your resident country/region (including warehouses, payment service providers in Asia, North America and Europe). When transferring personal data cross-border, we adopt Standard Contractual Clauses (SCCs) and data encryption to ensure your information meets global privacy protection standards.

7. Data Retention Period

Order & transaction records: Retained for 7 years to fulfill tax, accounting and legal obligations;
Customer account data: Stored until you submit a deletion request to support@wingselect.com; we fully erase your profile 30 days after your deletion application;
Marketing email records: Saved until you unsubscribe from our newsletter;
Analytics anonymous browsing data: Automatically cleared after 26 months.

When data is no longer required, we securely delete or anonymize all personal identifiers.

8. Your Privacy Rights

For EU/EEA/UK Residents (GDPR Rights)

Right to Access: Request a full copy of all personal data we store about you;
Right to Rectification: Correct inaccurate address, contact or order information;
Right to Erasure (“Right to be Forgotten”): Ask us to delete your account and all associated data;
Right to Restrict Processing: Pause marketing or analytics data collection;
Right to Data Portability: Receive your order/account data in a readable electronic format;
Right to Object: Opt out of promotional email marketing at any time.

For California Residents (CCPA Rights)

You have the right to request disclosure of categories of personal data we collect, request permanent data deletion, and opt out of targeted advertising tracking.

How to Exercise Your Rights

Send a formal request email to support@wingselect.com with your registered email address and order number for identity verification. We will respond to valid data requests within 30 calendar days free of charge.

9. Data Security Protection

We implement industry-standard security measures to protect your personal data:

End-to-end encryption for payment information transmission;
Password encryption storage for user accounts;
Regular security updates and server vulnerability inspections;
Restricted internal staff access to customer data with authorization controls.

However, no internet data transmission is 100% secure; we cannot fully eliminate all potential hacking risks outside our system control.

10. Children’s Privacy

Wingselect’s website and fashion products target adult customers. We do not knowingly collect personal information from users under 16 years old. If you believe we have collected data from minors, contact support@wingselect.com immediately for immediate deletion.

11. Policy Updates

We may revise this Privacy Policy periodically to match updated laws or business operations. Updated versions will be posted on https://wingselect.com/policies/privacy-policy with a new effective date. Continued use of our website after updates confirms your acceptance of revised terms.

12. Contact Information for Privacy Inquiries

If you have questions, complaints or data rights requests regarding this Privacy Policy:

Official Support Email: support@wingselect.com

Official Website: https://wingselect.com/